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Know what to say

  • Speak slowly and calmly
  • Loudness can convey anger; do not assume the man is hearing impaired
  • Use short, simple words Ask “yes” and “no” questions
  • Ask one question at a time, allowing plenty of time for response
  • If necessary, repeat the same question using the exact wording
  • People with dementia may only understand a part of the question at a time

Know what to do

  • Maintain a calm environment
  • Maintain good eye contact
  • Avoid confrontation
  • Avoid correcting or “reality checks”
  • Call police (911) for help returning the person home safely
  • Make sure someone keeps an eye on the man until the police arrive to take over

For more information on people with dementia getting lost, visit the Finding Your Way section of our website.

Last Updated: 11/08/2017