COVID-19 resources for health-care providers

Thank you, health-care providers!

The Alzheimer Society of B.C. works to ensure health-care providers have access to education and resources to equip them with the skills, knowledge and confidence to  improve the quality of life of people living with dementia.

To respond to the COVID-19 pandemic, we are seeing measures put in place in community-based and long-term care settings to prevent the spread of this virus and protect the health and safety of health-care providers and those who may be at more risk. Dementia is already an isolating disease and any disruption in a person’s daily routine, including decreased access to stimulating activities or a heightened level of anxiety around them, can result in responsive behaviours, increased feelings of loneliness and may cause dementia symptoms to worsen. In turn, this can create challenging care situations for health-care providers.

This section provides resources for health-care providers to help them deliver person-centred care amid changing measures put in place to stop the spread of the COVID-19 virus. We invite you to check back regularly as we continue to add new information.

Share your questions and stories with us

How are you supporting people living with dementia during the COVID-19 pandemic?

We want to hear about your experiences as a health-care provider during this pandemic. This information will allow us to develop and share relevant resources and build a community of practice where health-care providers can learn from each other and develop strategies for supporting people living with dementia.

We invite you to share your questions, stories and strategies with us by completing a short survey

First Link® Dementia Helpline is for health-care providers and families

First Link® Dementia Helpline staff are equipped with the latest information on how to best provide person-centred care for people living with dementia in any situation. Health-care providers seeking answers to general questions, as well as advice related to specific concerns or scenarios, are encouraged to call the Helpline.

  • English: 1-800-936-6033 (9 a.m. to 8 p.m., Monday through Friday)
  • Punjabi: 1-833-674-5003 (9 a.m. to 4 p.m., Monday through Friday)
  • Cantonese or Mandarin: 1-833-674-5007 (9 a.m. to 4 p.m., Monday through Friday)

Alzheimer Society of B.C. resources


Learn from home through our webinars.

Make a referral to First Link® dementia support.

Learn more about our health-care provider education.

Other helpful links

The following resources, from sources outside of the Alzheimer Society of B.C., may be help provide guidance to those caring for people living with dementia during the COVID-19 pandemic.

General COVID-19 information for health-care providers

COVID-19 specific tips and guidance for supporting people living with dementia

Mental health support for health-care providers


Last Updated: 07/06/2020