Individual and family support

Our staff is trained to provide support and information to people with Alzheimer's disease and other dementias, family members and partners in care.  We are here to:

  • Offer counselling and support
  • Answer questions about Alzheimer's disease and other dementias
  • Share information and provide referrals to various community resources

Individual and family support and counselling is offered during office hours.  Evening sessions can also be arranged.  Location may vary if needed and phone sessions can also be scheduled.  

After hours support by phone

In the event emergency assistance is required after hours, please contact Thunder Bay Crisis Response Service at (807) 346-8282. 

In addition, the Ontario Dementia Network and the Alzheimer Society of Ontario have been working with Telehealth Ontario to help family caregivers prevent crises when regular services are closed, on evenings and weekends. 

The free service is available 24/7 by dialing 1-866-797-0000.

Families and friends provide most of the care for the 200,000 Ontario seniors with dementia. They play a critical role as part of the caregiving team, yet they have no one to call for reassurance, information, symptom management, and anxiety relief after business hours.

The free telephone service, which gives access to educated nurses for all Ontarians who need health advice, has reviewed and strengthened its service to provide specific support and information to caregivers of people with dementia at night and on weekends, when regular services are closed. During regular business hours, calls will be redirected to the local Alzheimer Society.  

Last Updated: 11/08/2017