PC P.E.A.R.L.S.®: 7 key elements of person centred care

Through its culture change initiative, the Alzheimer Society of Canada aims to improve the experience of long-term care for people with dementia and their families, and is working with others to provide useful strategies, tools and tips that can help put the principles of person centred care into practice.

Seven key elements for delivering person centred care stood out in our research. These are outlined in the information sheets below entitled PC P.E.A.R.L.S.®:

Read the introduction »

Person and Family Engagement

Families and friends are involved, supported and engaged in the life of the person with dementia. Read more »


Effective care planning focuses on each resident’s abilities, experimenting with various options to avoid inappropriate use of restraints. It includes routine pain assessment and management to help the person enjoy an improved quality of life. Read more »


Person centred care principles are embedded into the strategic plan and operational processes to begin and sustain culture change. Read more »


Working within current regulations and legislation, a physical and social environment is promoted to  support the resident’s abilities, strengths and personal interests and enhance the daily life of people with dementia. Read more »

Activity & RecreationActivity & Recreation

Each resident is engaged in stimulating and meaningful activities, with recreational plans tailored to the person’s interests, preferences and abilities. Continuous assessment, review and revision of these plans is done as the person’s abilities and interests change. Read more »


Person centred care can only happen with strong leaders who are champions of person centred care, ingrain it in their organizational philosophy and values, and model the actions expected of staff in their own interactions with residents, families and staff. Read more »


Staff training and support, continuity of care, and the fostering of intimate and trusting relationships between families, residents and staff are key factors in optimizing person-centred care and the well-being of residents. Read more »

Download the full PC P.E.A.R.L.S. resource (PDF, 28 pages) or All about me, a booklet designed for people living with dementia to create a personal record of their background and what is important to them.

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Last Updated: 04/06/2018