- Collection of Personal Information
The Alzheimer Society of Nova Scotia is committed to identifying the purposes for which Personal Information is collected at or before the time the information is collected, and to documenting the purposes for which Personal Information is collected.
The Personal Information we may collect from you includes:
- Contact information
- Participation / Registration information
- Client Support information (InfoLine/First Link®)
- Donor information
- Use of Personal Information
The above noted Personal Information we collect from you may be used by the Alzheimer Society of Nova Scotia and Federation Partners for the following limited purposes:
- To cross-reference Personal Information between and amongst all Federation Partners;
- To deliver services and to keep client/donor informed and up-to-date on activities of ASNS
- To identify needs or gaps and improve resources and programs
- To continue building a relationship with stakeholders
- Disclosure of Personal Information
- Personal Information may be shared as necessary between and amongst ASNS staff, a partner(s) in the community or an ASNS volunteer.
Personal Information may also be disclosed without your consent if required by law or by order or requirement of a court, administrative agency or governmental tribunal; where the society believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety, or property of an identifiable person or group.
- Storing, Processing and Securing Personal Information
The Alzheimer Society of Nova Scotia stores and maintains Personal Information in conformity with the requirements of the Personal Information Protection and Electronic Documents Act and the Model Code for the Protection of Personal Information created and approved by the Canadian Standards Association. When we use third party service providers for storing or processing of Personal Information, we use contractual or other means to ensure that your Personal Information is protected. In some cases, third party service providers may store or transfer Personal Information in or to countries where compliance with Canadian privacy laws cannot always be guaranteed. Please rest assured that the Alzheimer Society of Nova Scotia makes reasonable efforts to contract only with trustworthy service providers who are committed to protecting the privacy of your Personal Information.
We use a variety of secure means to store your Personal Information. These include:
- Technology and Information is physically and password secured
- Third party service providers are PCI compliant and adhere to privacy acts and standards
- Regular Audits are completed to obtain reasonable assurance to the best of our knowledge and ability the information in trusted to ASNS is secure
- ASNS does not rent, sell or trade our information
- Website Use
The Alzheimer Society of Nova Scotia may collect and use an individual's IP address, and date and time that the individual accessed our website, to help identify the individual, gather broad demographic information about users of the website, diagnose problems with the website systems, and administer the website.
- The Model Code for the Protection of Personal Information
The Alzheimer Society of Nova Scotia applies the ten principles of the Model Code for the Protection of Personal Information when collecting, using or disclosing your Personal Information:
The Alzheimer Society of Nova Scotia is responsible for the Personal Information collected and maintained by it and which is under its control. In order to fulfill this responsibility, we have designated a Chief Privacy Compliance Officer whose contact information is available at the bottom of this page, to be responsible for the day-to-day care and control of Personal Information.
- Developing procedures to protect Personal Information;
- Developing procedures to receive and respond to complaints and inquiries;
- Training our staff about our policies and practices respecting Personal Information; and
- Developing and distributing information to our staff and the general public explaining our policies and procedures respecting Personal Information.
(ii) Identifying Purposes
- conform to obligations imposed by law or statute;
- meet an emergency need; and/or
- as required pursuant to a criminal investigation.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting the Chief Privacy Compliance Officer. Please note that the withdrawal of your consent may impact on our ability to serve you and to maintain your relationship with us.
(vi) Limiting Collection
The Alzheimer Society of Nova Scotia restricts the collection of Personal Information only to that information that is necessary for the limited purposes noted above. We are committed to collecting Personal Information in a fair, open and lawful manner. For this reason, we do not indiscriminately collect Personal Information. We collect Personal Information to fulfill the above-noted purposes only, and for no other purposes.
(v) Limiting Use, Disclosure and Retention
The Alzheimer Society of Nova Scotia is committed to maintaining accurate, complete and up-to-date Personal Information. If you are aware of changes to the Personal Information you have given to us, simply inform us of the changes and we will update our records accordingly. You may check and correct your Personal Information by contacting the Chief Privacy Compliance Officer assigned to oversee the day-to-day care and control of Personal Information by writing or emailing your request to the address set out below.
The Alzheimer Society of Nova Scotia has developed and implemented security safeguards appropriate to the sensitivity of the Personal Information kept by us. We also ensure that any of our employees who deal with Personal Information are properly trained and are aware of the necessary and appropriate measures required to protect Personal Information. Any Personal Information kept by us is disposed of or destroyed once it is no longer needed to meet the purposes for which it was collected.
The Alzheimer Society of Nova Scotia makes information about its policies and practices respecting the collection and maintenance of Personal Information available to all interested parties. We are pleased to answer any questions that you may have regarding the collection and maintenance of Personal Information. Please forward any questions in writing or email to the address set out below.
(vii) Individual Access
You can also request access to your Personal Information held by us. However, we reserve the right to confirm the identity of the person seeking access to Personal Information before complying with any access requests. Please forward your access request in writing or email to the address set out below.
(viii) Challenging Compliance
As noted above, the Alzheimer Society of Nova Scotia has designated an official who is responsible for the day-to-day care and control of Personal Information. This official will receive and respond to all information requests regarding our privacy policies or about your Personal Information under our care and control. We investigate all complaints received by us and will respond in writing in a timely manner. If any complaint is found to be justified, then we will take appropriate measures to resolve the matter to the satisfaction of the complainant.
- Additional Information
If you would like more information about our policies, or if you would like to access or correct the Personal Information we have about you in our records, then please contact our Chief Privacy Compliance Officer in writing or by email, as provided below:
ATTENTION: Chief Privacy Compliance Officer
112-2719 Gladstone St. Halifax, NS B3K 4W6
Schedule A: Federation Partners
Alzheimer Society of Canada
Alzheimer Society of Alberta and Northwest Territories
Alzheimer Society of British Columbia
Alzheimer Society of Manitoba
Société Alzheimer Society New Brunswick / Nouveau-Brunswick Société
Alzheimer Society Newfoundland & Labrador
Alzheimer Society of Nova Scotia
Alzheimer Society of Ontario
Alzheimer Society of Prince Edward Island
Alzheimer Society of Québec Alzheimer Societies
Alzheimer Society of Saskatchewan
Alzheimer Societies in Ontario:
Brant-Haldimand Norfolk- Hamilton Halton
Sault Ste. Marie & Algoma
London & Middlesex
Cornwall & District
North Bay & District
Ottawa & Renfew County
Elgin – St. Thomas
Kenora / Rainy River Districts
Peterborough, Kawartha Lakes, Northumberland, & Haliburton
Kingston, Frontenac, Lennox & Addington
Prince Edward County
Alzheimer Societies in Québec:
Rouyn-Noranda / Temiscamingue
Maskoutains – Vallée des Patriotes
Gaspesie / Îles-de-la- Madeleine
Vallée de l’or
Granby et regions
For Yukon and Nunavut please contact the provincial Alzheimer Society officeclosest to where you live.
In Ontario, a network of thirty-two regional Alzheimer Societies offer services across the province.
In Québec, the Federation of Québec Alzheimer Societies is the provincial spokesperson for twenty regional Alzheimer Societies in that province.