Dementia Helpline

An opportunity to talk with someone who understands the dementia journey can provide vital support. Learn more about our Dementia Helpline service.

Call our Dementia Helpline at 1-800-611-6345 or email [email protected].

Every call to the Dementia Helpline is strictly confidential.

Our confidential, toll-free Dementia Helpline service provides an opportunity to speak with someone who understands. We are here to help.

The province-wide Dementia Helpline is provided by a team of knowledgeable and caring staff.

The Dementia Helpline provides:

  • Help navigating the dementia journey
  • Ongoing individualized support
  • Registration for Alzheimer Society of Nova Scotia programs
  • Connection to community-based services
  • Culturally diverse materials in multiple languages (print or online)
  • Information about:
    • Any type of dementia
    • Maintaining brain health
    • Getting a diagnosis
    • Planning for the future
    • Maintaining independence
    • Tips and strategies for living well

We support ALL Nova Scotians experiencing any type of dementia.

Eligibility

Call us if you are:

  • Concerned about memory loss
  • Diagnosed with any type of dementia
  • Supporting someone living with dementia

The Dementia Helpline is a service for:

  • People living with dementia
  • Care partners/Caregivers
  • Family members
  • Friends
  • Health Care Providers

You may self-refer by calling 1-800-611-6345 and asking for the Dementia Helpline, or emailing [email protected]. Health care providers may provide a direct referral for their clients through our First Link®Direct Referral program.

"We appreciated every talk and every piece of mail. I tell people all the time, there's people you can talk to about this." - Dementia Helpline Client

“From the first phone call [...] to the last, I was greeted by pleasant voices, kind words, understanding and caring.” - Dementia Helpline Client

Alzheimer Society of Nova Scotia staff come to work to improve the lives of people living with dementia and their care partners, and it is important for all members of the public and our staff to be treated with respect throughout all interactions. We aim to treat those we interact with courteously at all times and expect others to treat our staff in a similarly respectful way. To foster this, the Alzheimer Society of Nova Scotia (ASNS) has zero tolerance for abusive behaviour towards our staff.