Dementia Helpline


An opportunity to talk with someone who understands the dementia journey can provide vital support. Learn more about our Dementia Helpline service.

A hand reaches to pick up a landline phone with the text "Dementia Helpline" and a yellow gradient.

Call our Dementia Helpline at 1-800-611-6345 or email [email protected]

Every call to the Dementia Helpline is strictly confidential.

Our confidential, toll-free Dementia Helpline service provides an opportunity to speak with someone who understands. We are here to help.

The province-wide Dementia Helpline is provided by a team of knowledgeable and caring staff.

The Dementia Helpline provides:

  • Help navigating the dementia journey
  • Ongoing individualized support
  • Registration for Alzheimer Society of Nova Scotia programs
  • Connection to community-based services
  • Culturally diverse materials in multiple languages (print or online)
  • Information about:
    • Any type of dementia
    • Maintaining brain health
    • Getting a diagnosis
    • Planning for the future
    • Maintaining independence
    • Tips and strategies for living well

We support ALL Nova Scotians experiencing any type of dementia.


Call us if you are:

  • Concerned about memory loss
  • Diagnosed with any type of dementia
  • Supporting someone living with dementia

The Dementia Helpline is a service for:

  • People living with dementia
  • Care partners/Caregivers
  • Family members
  • Friends
  • Health Care Providers

You may self-refer by calling 1-800-611-6345 and asking for the Dementia Helpline, or emailing [email protected]. Health care providers may provide a direct referral for their clients through our First Link®Direct Referral program.

"We appreciated every talk and every piece of mail. I tell people all the time, there's people you can talk to about this." - Dementia Helpline Client

“From the first phone call [...] to the last, I was greeted by pleasant voices, kind words, understanding and caring.” - Dementia Helpline Client