About us


In this section, learn more about the Alzheimer Society of Thunder Bay itself, including the history of the organization, Board of Directors, and our Annual General Reports.

Alzheimer Society of Thunder Bay wordmark and identifier.


Founded in the home of a family caregiver in 1984, the Alzheimer Society of Thunder Bay was officially incorporated on July 25, 1986. It is a non-profit corporation and a registered charity, governed by a volunteer board of directors.

The Alzheimer Society is supported by individual and community donations, special events fundraising and also receives funding from the North West Local Health Integrated Network.

The Alzheimer Society of Thunder Bay is affiliated with the Alzheimer Society of Ontario and the Alzheimer Society of Canada. As one of 38 chapters in Ontario, we support persons with Alzheimer's disease and other dementias as well as their families and partners in care.

Mission & Vision

Our Vision: A world without Alzheimer's disease and other dementias, achieved together.

Our Mission: To alleviate the personal and social consequences of Alzheimer's disease and other dementias and to promote research in the district of Thunder Bay.

We achieve this mission by:

  • Advocating for the rights and well-being of those with Alzheimer's disease and other dementias, as well as their partners in care
  • Offering information, support and education programs for people living with dementia, their families and partners in care
  • Promoting public education and awareness of Alzheimer's disease and other dementias to ensure people know where to turn for help
  • Funding research to find a cure and improve the care of people with dementia

Our Values: The Alzheimer Society is guided by and committed to these values:

  • Collaboration
  • Accountability
  • Respect
  • Leadership

Board of Directors

  • Ted Davis-President
  • Maxine Tenander-Vice President
  • Laraine Tapak-Past President
  • Kathryn Lyzun-Secretary
  • Rob Gombola-Treasurer
  • Dr. Peter De Bakker-Member
  • Carol Pollard-Member

Annual General Report

2018/2019 Annual General Report

Career Opportunities

First Link Care Navigator

Job Summary

The First Link Care Navigator will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key “go-to” person for families after a dementia diagnosis, with responsibility for identifying needs, supporting self-management goals, and strengthening the communication and care planning linkages between providers and across sectors along the continuum of care. The First Link Care Navigator will strive to ensure that every person diagnosed with dementia and their care partners have timely access to information, learning opportunities and support when and where they need it in order to achieve the following outcomes:

  • Increase system capacity to provide families facing a dementia diagnosis with system navigation support
  • Improved client experience and health for the person with dementia and their care partner(s)
  • Greater care partner capacity and competency to effectively manage their role and reduce incidence of crisis situations
  • Enhanced capacity for the person living with dementia to remain in their own home and community for as long as possible

Essential Duties and Responsibilities

Initial Contact, Assessment and Care Planning:

  • Pro-actively manage incoming First Link referrals to facilitate early intervention and ensure that clients (people living with dementia and their care partners) have a named point of contact for care navigation support as early as possible before and/or after diagnosis  
  • Gather information, conduct or review relevant assessments, and meet with clients (people living with dementia and care partners) to identify current and future needs, goals and level of risk.
  • Establish appropriate intervention plans with internal and external resource matching to meet bio/psycho/social needs using a person/family-centred approach
  • Identify needs related to care coordination across service providers and outline responsibilities of all parties

 Navigation and Care Coordination:

  • Support clients in navigating the system to access appropriate learning opportunities, support services, care and resources as identified in their individualized plan of service
  • Pro-actively facilitate and advocate for linkages, communication, information exchange and coordination between clients and service providers along the continuum of care
  • Facilitate regular and ongoing care conferences between clients/care partners and all members of client/care partner care team. This may include in-person meetings and use of a range of technology options and/or accommodations, including language translation services, video conferencing, etc.
  • In collaboration with internal and external parties, engage in problem solving and develop strategies to address/overcome barriers in effective coordination/integration of supports and services
  • Leverage and maintain positive working relationships with physicians, health care professionals, health and community support service providers (e.g. hospitals, primary care, mental health, BSO, long-term care, retirement homes, police/EMS, specialized geriatrics, community Health Links), and other relevant partners through proactive outreach activities
  • Support awareness of First Link to health professionals, service providers and other relevant community stakeholders in collaboration with internal and external partners
  • Participate in internal/external committees on an ad hoc basis

Pro-active Follow-Up:

  • Monitor and provide proactive follow-up for clients and care partners to ensure ongoing collaboration across services/providers and to identify opportunities for new or emerging care options to meet changing needs and to address service/support gaps
  • Provide supports to clients and care partners as they transition through use of different parts of the health, social and residential care systems


  • Collect, maintain and report required quantitative and qualitative data to support province-wide monitoring, evaluation and reporting
  • In collaboration with the Alzheimer Society of Ontario and Ontario Heath, participate in planning and implementation of evaluation to examine the overall effectiveness of First Link referral, intake, navigation, care coordination, and proactive follow-up functions, to ensure a timely response to emerging needs

Service Delivery Standards and Quality Improvement:

  • Maintain confidential, accurate and current client records, including complete and thorough documentation for each client contact, in compliance with relevant privacy legislation and in accordance with professional standards and internal policies
  • Ensure that client consents, privacy, and confidentiality are maintained in compliance with legislation, professional standards/regulations and internal policies
  • Maintain an advanced level of knowledge of Alzheimer’s disease and other dementias, including clinical manifestations, behaviours, current care practices, treatment options, placement options, available community resources, and all relevant legislation
  • Assist with the development and maintenance of policies, procedures and resources to support First Link referrals, intake, system navigation, care coordination, and follow-up activities
  • Participate in knowledge transfer and exchange and collaborate with Alzheimer Societies across Ontario to support the delivery of best practices and ongoing quality improvement

Other Duties:

  • Perform other duties as required


Job Qualifications


  • Degree in social work, gerontology or other related health care discipline. Must have a registered health professional designation and Master’s level education preferred


  • 3 to 5 years client service experience in the health and/or social service sectors
  • Experience working directly with people living with Alzheimer’s disease or other dementias and their care partners
  • Experience and knowledge in management of chronic and complex health conditions
  • Knowledge of available community services/supports and clinical, social and residential care options
  • Understanding of roles and linkages across primary care, community care and specialized geriatric services
  • Strong knowledge of client-centred philosophy
  • Knowledge of clinical practices and training models related to dementia (e.g.: P.I.E.C.E.S. and U-First!)
  • Experience in assessment and care planning/coordination
  • Experience working in settings requiring inter-professional collaboration

Other Knowledge, Skills, Abilities or Certifications:

  • Excellent communication (verbal and written)
  • Exceptional interpersonal skills, including shared decision-making and facilitation
  • Ability to prioritize workload and manage competing tasks
  • Ability to take initiative and be resourceful
  • Excellent problem-solving and change management skills
  • Proficiency in technology (e.g.: Microsoft office and case management and care coordination systems)
  • Demonstrated ability to work independently and within a team
  • Expertise and experience in cultural sensitivity and diversity
  • Ability to speak French is an asset

Travel Requirements:

  • Valid Driver's License, insurance and reliable vehicle is required, travel through Thunder Bay and area may be required.

Please submit your resume and cover letter, via email by October 30th, 2020, at 4 pm, to the Attn of Tracy Koskamp-Bergeron: [email protected]

Subject heading of email must include job title. Interviews to be held the first week of November.

We thank all who apply, but only those selected for an interview will be contacted.