Now available: tips to help you prepare for your visit to long-term care during COVID-19

The provincial government has announced changes to the visitor guidelines for long-term care and assisted living facilities. Under the phased approach beginning in July, one designated friend or family member will be able to visit.

We know that these changes may cause a variety of feelings for caregivers, including stress, concern or relief. The Alzheimer Society of B.C. has created a 3-part information sheet with tips and considerations that may help you before, during and after your visit. Read more on our "Caring for someone living with dementia in long-term care during COVID-19" page. To download the full document, click here.

We want to hear from you!

How did your first visit go? Were you surprised by anything? Do you have any tips to share with other visitors? Are there any concerns that were not addressed?  Share your stories, ideas or concerns with us by e-mailing [email protected].

Contact the First Link® Dementia Helpline

Consider contacting the First Link® Dementia Helpline for further information and support. In addition to crucial emotional support and a listening ear, callers can access information about living with dementia during COVID-19 including practical strategies on a variety of topics, such as changes in behaviour and communication.

  • English: 1-800-936-6033 (9 a.m. to 8 p.m., Monday through Friday)
  • Punjabi: 1-833-674-5003 (9 a.m. to 4 p.m., Monday through Friday)
  • Cantonese or Mandarin: 1-833-674-5007 (9 a.m. to 4 p.m., Monday through Friday)
For information on the updated visitor guidelines, please refer to the BC Centre for Disease Control’s website:

Last Updated: 07/24/2020