Courses: Preparing for a dementia diagnosis
These courses better prepare people expecting a diagnosis and care partners, both for conversations with health-care providers as well as what to expect when receiving a dementia diagnosis.

How to get a dementia diagnosis: Ways to prepare and what to expect
This course is for people who are concerned about possible signs of dementia. These signs could include changes in memory, mood and behaviour. They could also include problems with thinking, seeing, movement, problem-solving or language. We hope this course better prepares you and your care partner, both for conversations with health-care providers as well as what to expect when receiving a dementia diagnosis.
In this course you will learn:
- why it is important to have symptoms and changes to your health and well-being checked by a health care provider
- who can provide a dementia diagnosis
- how to prepare for appointments with health care providers
- what is involved in getting a diagnosis and what to expect during your appointments
- what to do if you receive a dementia diagnosis
- what to expect if you are living with dementia
- how to deal with stigma against dementia
- how to maintain relationships if you are living with dementia
- how to live well with dementia
The course will take you approximately 1 hour to complete.
Course access
To access the course and complimentary resources, please register* on our online learning system. Note: To access courses you will need to enter the following code on the registration form: learn
If you have already registered for our online learning system, please login to the access the course at alzheimercanada.360learning.com
*Our online learning system is provided through 360Learning, a third-party website. Upon registration for the online learning courses, you leave the Alzheimer Society of Canada’s website and by such registration, you agree to the terms and conditions as set out by the Alzheimer Society of Canada’s End User Agreement. You will also be subject to 360Learning’s privacy policy and usage terms when you enter the 360Learning site.
If you experience issues accessing courses, email learning@alzheimer.ca or call
1-855-705-4636.
Note: All courses will be accessible on laptops or PCs. If you access a course on a mobile device, courses may not work on all mobile device types.
How to support someone who is preparing for a dementia diagnosis
This course is for people who are concerned about possible signs of dementia in the person they support. These signs could include changes in memory, mood and behaviour. They could also include problems with thinking, seeing, movement, problem-solving or language. This course will prepare you and the person you support, both for conversations with health care providers as well as what to expect when receiving a dementia diagnosis.
In this course you will learn:
- Why it is important to find out if the person you support has dementia if they are experiencing abnormal changes or symptoms
- How getting a diagnosis can help both you and the person you support
- Who can provide a dementia diagnosis
- How to prepare for appointments with health-care providers
- What to expect at appointments
- What to expect after a dementia diagnosis
- Where to find information and services to help you support someone living with dementia
- How to take care of yourself while supporting someone living with dementia
- How to deal with stigma against dementia
The course will take you approximately 1 hour to complete.
Course access
To access the course and complimentary resources, please register* on our online learning system. Note: To access courses you will need to enter the following code on the registration form: learn
If you have already registered for our online learning system, please login to the access the course at alzheimercanada.360learning.com
*Our online learning system is provided through 360Learning, a third-party website. Upon registration for the online learning courses, you leave the Alzheimer Society of Canada’s website and by such registration, you agree to the terms and conditions as set out by the Alzheimer Society of Canada’s End User Agreement. You will also be subject to 360Learning’s privacy policy and usage terms when you enter the 360Learning site.
If you experience issues accessing courses, email learning@alzheimer.ca or call
1-855-705-4636.
Note: All courses will be accessible on laptops or PCs. If you access a course on a mobile device, courses may not work on all mobile device types.
CLEAR Communication Toolkit: For People Expecting a Diagnosis
The CLEAR Communication toolkit and glossary is for people who are experiencing possible signs of dementia and are preparing for a diagnosis appointment.
It provides:
- Information to help you prepare for your appointments regarding a dementia diagnosis.
- The possible steps your health-care provider will take during the dementia diagnosis appointments.
- A list of questions you may want to ask your health-care provider or care team.
- A glossary explaining some of the words health-care providers may use during your appointments.
Download the CLEAR Communication toolkit
Download the Glossary
Dementia in the Black community video series
This video series is a resource for health-care providers, care partners, people living with dementia, and anyone interested in understanding the unique experiences of the Black community with dementia. The videos were created in collaboration with health-care providers, people living with dementia, and care partners.
Dementia in the Chinese community video series
This video series is a resource for health-care providers, care partners, people living with dementia, and anyone int erested in understanding the unique experiences of the Chinese community with dementia. The videos were created in collaboration with health-care providers, people living with dementia, people expecting a diagnosis of dementia, and care partners.
This initiative has been made possible through a financial contribution from the Public Health Agency of Canada. The views expressed herein do not necessarily represent the views of the Public Health Agency of Canada.

These online learning courses were also supported by a donation from Francis (Frank) Vetsch and Family. For more details on these and other collaborators and partners, view the acknowledgments for this project.