First Link®: Information and support for people living with dementia

Why we should be the first place you turn

A diagnosis of dementia hits hard and would leave any of us at a  loss. Dealing with the news is something few are prepared for. First  Link®, with a spectrum of services, information, and support, is the  first place to turn when you need help answering the question…  What do I do now?

By being the first place you turn when you are diagnosed (or soon after), we can ensure you are referred to the services you need, including support, education and information.

“Prior to First Link, my wife and I didn’t know anything about dementia or Alzheimer’s. With the information we received, we were able to become proactive in dealing with this illness.” – Caregiver

How does First Link^® work?

The goal of First Link^® is to make it as easy as possible for those diagnosed with dementia to access services, information, and care. 

You or a family member can call us directly at 1-877-773-0303 or email us at nurse@alzheimersuroit.com. That initial conversation is the first step towards your First Link® support. From there we can connect you directly with the local health services that best suit your needs; we can share information on how to access Alzheimer Society Suroît programs; we can offer insights and ideas on living well with dementia, the progression of the disease, and more; and we can take the time to discuss your questions and concerns. The sooner you contact us the sooner we can help!

If you are a caregiver for easy access to the Alzheimer Society’s First Link^® or the Quebec referral program (référence aidance), simply give permission for your doctor or healthcare provider to share your information through the website https://referenceaidancequebec.ca (in French only). We will then contact you to start the simple process.

Connecting with First Link^® means you can:

Receive one-on-one or group support services Be connected to local healthcare providers and community services Meet others in similar circumstances to exchange experiences Get help on planning your future and managing your disease

The progression of dementia is different for each individual and a diagnosis doesn't mean the person will fast-forward to the later stages overnight.

Person Centered Approach

We believe in a person-centred approach from the initial diagnosis throughout the disease. This approach recognizes that each person has:

• A personal history;
• A unique personality and values;
• The same rights to dignity, respect, quality of life and participation in the decision-making process;
• The right to be encouraged to maintain their independence and autonomy;
• The right to a safe environment that meets their needs.

A diagnosis of dementia doesn't mean you are suddenly no longer you. You are not invisible, and you have the right to be seen, and heard.

It is possible to live well with dementia for a good period of time.

Life is for living

People living with dementia have knowledge, perspectives, and experiences to share. Their lives – before and after diagnosis – remain meaningful and inspiring to friends and family.

Who can refer me? (Caregivers)

You can be referred to the Quebec referral program (référence aidance) by almost any of your healthcare providers or nearby community agencies including: Your family physician Geriatric specialists Nurses Social workers Occupational therapists Pharmacists

What happens after a referral is made?

Once a referral is made, a First Link^® Co-ordinator will reach out to you and, if desired, to a family member (or members).

Through that call you will be linked to Alzheimer Society Suroît services and other programs and services within your community.

Connecting to support and information in the early stages of the disease is important, and that is why we are here. Take full advantage of our expertise in living with and managing dementia, make First Link® your first move.