First Link®: Information and support for people living with dementia

You are not alone. For people living with dementia, the Alzheimer Society Suroît is your first link to a community of caring, support, knowledge and more.

Community changes everything

Calling us changes everything. Contact us at 1-877-773-0303 or email us at 

Why we should be the first place you turn

Supportive friends

A diagnosis of dementia hits hard and would leave any of us at a  loss. Dealing with the news is something few are prepared for. First  Link®, with a spectrum of services, information, and support, is the  first place to turn when you need help answering the question…  What do I do now?

By being the first place you turn when you are diagnosed (or soon after), we can ensure you are referred to the services you need, including support, education and information.

Prior to First Link, my wife and I didn’t know anything about dementia or Alzheimer’s. With the information we received, we were able to become proactive in dealing with this illness.” – Caregiver

How does First Link® work?

The goal of First Link® is to make it as easy as possible for those diagnosed with dementia to access services, information, and care. 

You or a family member can call us directly at 1-877-773-0303 or email us at

That initial conversation is the first step towards your First Link® support. From there we can connect you directly with the local health services that best suit your needs; we can share information on how to access Alzheimer Society Suroît programs; we can offer insights and ideas on living well with dementia, the progression of the disease, and more; and we can take the time to discuss your questions and concerns.

The sooner you contact us the sooner we can help!

two men sharing a cup of coffee

If you are a caregiver for easy access to the Alzheimer Society’s First Link® or the Quebec referral program (référence aidance), simply give permission for your doctor or healthcare provider to share your information through the website (in French only). We will then contact you to start the simple process.

Connecting with First Link® means you can:

friends doing a jigsaw puzzle
  • Receive one-on-one or group support services
  • Be connected to local healthcare providers and community services
  • Meet others in similar circumstances to exchange experiences
  • Get help on planning your future and managing your disease

The progression of dementia is different for each individual and a diagnosis doesn't mean the person will fast-forward to the later stages overnight.

Person Centered Approach

We believe in a person-centred approach from the initial diagnosis throughout the disease. This approach recognizes that each person has:

  • A personal history;
  • A unique personality and values;
  • The same rights to dignity, respect, quality of life and participation in the decision-making process;
  • The right to be encouraged to maintain their independence and autonomy;
  • The right to a safe environment that meets their needs.


Sharing an activity

A diagnosis of dementia doesn't mean you are suddenly no longer you. You are not invisible, and you have the right to be seen, and heard.

It is possible to live well with dementia for a good period of time.

Life is for living

People living with dementia have knowledge, perspectives, and experiences to share. Their lives – before and after diagnosis – remain meaningful and inspiring to friends and family.

Who can refer me? (Caregivers)

clients with health professional

You can be referred to the Quebec referral program (référence aidance) by almost any of your healthcare providers or nearby community agencies including:

  • Your family physician
  • Geriatric specialists
  • Nurses
  • Social workers
  • Occupational therapists
  • Pharmacists


What happens after a referral is made?

Once a referral is made, a First Link® Co-ordinator will reach out to you and, if desired, to a family member (or members).

Through that call you will be linked to Alzheimer Society Suroît services and other programs and services within your community.


Connecting to support and information in the early stages of the disease is important, and that is why we are here. Take full advantage of our expertise in living with and managing dementia, make First Link® your first move.

Couple hugging


Contact us

Welcome to the Alzheimer Society Suroît. We offer free, confidential services to people living with dementia and their families.

Learn more
Valleyfield office / Bureau de Valleyfield

Services for people living with dementia and their families in Suroît region

The Alzheimer Society Suroît provides free services including information, support, training, respite and stimulation, in both English and French, for people living with dementia and their families. The Suroît region comprises the MRCs of Vaudreuil-Soulanges, Beauharnois-Salaberry, Haut-Saint-Laurent, Kahnawake and the Greater Châteauguay area.

Learn more
Our services / Nos services

Professionals: Why make a referral?

Currently, of the 153,000 people living with dementia, only 7%-8% of those diagnosed are referred to the Quebec Alzheimer Societies. Help your patients and their loved ones to get the support, education and respite services they need as soon as a diagnosis is made.

Learn more
A young doctor places a reassuring hand on his senior patient.