First Link®

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First Link® referrals help physicians and other health-care providers connect you to the Alzheimer Society of Waterloo Wellington services and support.

First Link

You can complete our new client registration form or contact us by calling one of our three offices or by email at asww@alzheimerww.ca.

Referrals/First Link®

For people living with dementia and care partners

If you are interested in accessing support services available through the Alzheimer Society Waterloo Wellington, you are welcome to contact us directly without a professional referral. You can complete our new client registration form or contact us by calling one of our three offices or by email at asww@alzheimerww.ca.

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For healthcare professionals

The First Link® referral program provides a way for you to connect individuals and families to help and support through the Alzheimer Society.

If you are a physician or health care professional working in family practice, healthcare facilities or community agency settings, you can help people by referring them to the Alzheimer Society Waterloo Wellington.

Obtain permission from the person with dementia and/or their care partner or family member to refer them to us as soon as the diagnosis is made

Once consent is received, send a referral to us by one of the following methods:

1. Complete our online referral form and hit submit.

2. Submit a referral through the e-referral system for HCCSS or

3. Make a referral through Caredove.

4. Make a referral through Ocean.

Once the referral has been received, a team member and/or registered social worker will contact the person with dementia and/or their care partner as soon as possible to provide information, assess needs and connect them directly to information and support services in their community.