First Link®

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First Link® referrals help physicians and other health-care providers connect you to the Alzheimer Society of Waterloo Wellington services and support.

First Link/Premier lien

You can contact us by calling one of our three offices or by email at [email protected].

Referrals/First Link®

For people with dementia and care partners

If you are interested in accessing support services available through the Alzheimer Society Waterloo Wellington, you are welcome to contact us directly without a professional referral. You can contact us by calling one of our three offices or by email at [email protected]

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For healthcare professionals

The First Link® referral program provides a way for you to connect individuals and families to help and support through the Alzheimer Society.

If you are a physician or health care professional working in family practice, healthcare facilities or community agency settings, you can help people by referring them to the Alzheimer Society Waterloo Wellington.

  • Obtain permission from the person with dementia and/or their care partner or family member to refer them to us as soon as the diagnosis is made
  • Once consent is received, send a referral to us by one of the following methods:
    1. Complete our referral form and send it into our office via fax (519-742-1862),
    2. Submit a referral through the e-referral system for CCAC or
    3. Make a referral through Caredove.
  • Once the referral has been received, a registered social worker will contact the person with dementia and/or their care partner as soon as possible to provide information, assess needs and connect them directly to information and support services in their community.