First Link®


If you are newly diagnosed with dementia, First Link® can connect you to the help you need as soon as possible.


Learn more about First Link® through our downloadable brochure. Contact us to have a copy sent to you.

Download our First Link Referral Tool here.

Why choose First Link®?

It can be difficult for individuals and families affected by dementia to ask for help.

Many families are told about the Alzheimer Society and dementia care services, but few make a phone call until a crisis occurs.

First Link® removes this barrier by ensuring that individuals and families are referred directly to First Link®-approved health services and information. This occurs at the time of diagnosis or as soon as possible after a diagnosis is made.

How does First Link® work?

The goal of First Link® is to ensure you have the right support and information, from the time of an initial diagnosis and throughout the progression of the disease.

When you give permission to your healthcare provider to share your information with our First Link® staff, we will contact you directly. You can also give us a call when you or your family feel comfortable.

This First Link® phone call connects you to local health services and resources that best suit your situation.

You will have access to Alzheimer Society programs and services to help you learn about dementia, talk about your concerns and live well with the disease.

Connecting with First Link® means you can:

  • Receive one-on-one or group support
  • Be referred to local healthcare providers and community services
  • Meet other people in similar circumstances and exchange experiences
  • Get help to plan your future

“I came to First Link® feeling afraid and alone dealing with my husband’s Pick’s Disease. But I have developed a feeling of gratitude and appreciation of what other caregivers are going through. I strongly recommend First Link to anyone unsure of how to handle Alzheimer’s or other dementias. It’s such a valuable learning tool.”
–Caregiver .

Who can refer me?

You can refer yourself to First Link®.

Additionally your First Link® partners are people who who work in the family practices, healthcare facilities and community agencies close to you, including:

  • Your family physician,
  • Geriatric specialists,
  • Nurses,
  • Social workers,
  • Occupational therapists,
  • Pharmacists and
  • Social service workers.

In Perth-Huron, you can also call the Community Support Services Network Central Intake number at 1-844-482-7800 to access all Community Support Service agencies including the Alzheimer Society that provide service to residents of Perth & Huron Counties. Here you will complete an intake that will be shared immediately with the Alzheimer Society of Perth County.

How do I get a referral?

Talk to your doctor about First Link®.

If you need more help, contact us and we can help you take your first steps in getting a referral through First Link®. Call us at 1-888-797-1882 or email us at [email protected].

What happens after a referral is made?

Once a referral is made, the First Link® Coordinator will contact you and your family members, linking them to Alzheimer Society services and other programs and services within your community.

Connecting to support and information in the early stages of the disease is important. Through the support provided by First Link®, you won't have to face your journey alone.

More useful links and resources

First Link® … your first step to living well with dementia. Alzheimer Society of Canada. This downloadable brochure gives an overview of how First Link® can connect people living with dementia to programs and services in their community.

First Link® evaluation project: Final evaluation report. Carrie A. McAiney, PhD; Loretta M. Hillier, MA; and Paul Stolee, PhD; 2010. This report, submitted to the Alzheimer Society of Ontario, evaluates the effects of the First Link® program based on the first years.

Resources for people with dementia: The Alzheimer Society and beyond. Christopher Frank, MD, FCFP; Sid Feldman MD, FCFP; and Mary Schulz, MSW; 2011. This clinical review discusses the benefits of referring people with dementia and caregivers to the Alzheimer Society.

‘Throwing a lifeline’: The role of First Link™ in enhancing support for individuals with dementia and their caregivers. Carrie A. McAiney, PhD; Loretta M. Hillier, MA; Paul Stolee, PhD; David Harvey, and Joanne Michael; 2012. This research article further examines how First Link® has helped people living with dementia and caregivers in the provinces of Ontario and Saskatchewan.