Programs and services

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The Alzheimer Society of Windsor & Essex County can help you by providing information, resources, education, support and counselling. Use this page as your guide to find the care and support you may need.

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For more information about any of the programs and services we offer at the Alzheimer Society of Windsor & Essex County, please email us at [email protected] or call us at 519-974-2220.

We are here to help

When faced with Alzheimer's disease or related dementias, getting the right help can make all the difference. The Alzheimer Society of Windsor & Essex County offers information, practical advice and support for people living with dementia, including all Partners in Care.

Our services include:

  • One-on-one counselling and education
    • Cognitive testing
    • Family care planning
    • Referrals to community resources and assistance navigating the healthcare system
    • Suggestions for adapting to challenges
  • Support groups
  • Information sessions
  • First Link® Learning Series
  • Reitman Enhancing Care Programs

Education & support services are free of charge and are offered by phone, visit or email. Home and office visits are available.

Support programs

These programs offer support and improve quality of life for people living with dementia, families and caregivers.

Behavioural Supports Ontario

Behavioural Supports Ontario (BSO) exists to enhance services for older adults with complex responsive behaviours associated with dementia, mental health, addictions and other neurological disorders, providing them with the right care at the right time and in the right place (at home, in a long-term care home or elsewhere).

Learn more about Behavioural Supports Ontario.

Day Away Program

Through the Day Away Program, people living with dementia will experience meaningful and beneficial socialization and stimulation through a number of appropriate activities.

Learn more about our Day Away Program.

Respite Care Program

The Respite Care Program provides temporary in-home relief to the primary caregiver. It allows the caregiver to conduct personal activities with the assurance that the person they are caring for is cared for by a professionally trained respite worker.

Learn more about our Respite Care Program.

Dementia education and resources

The Alzheimer Society of Windsor & Essex County provides many educational opportunities for people living with Alzheimer’s disease and other dementias, caregivers and healthcare providers.

For people living with dementia and caregivers

Understanding the disease and its process is an important step for the person living with the disease, as well as their partners in care.

  • Our Education & Support Team provide education and support, either in an individual, family or group setting.
  • Education Series are offered several times throughout the year, including our First Link® Learning Series. These sessions provide clear, concise information about the disease, as well as community resources available.
  • Individual meetings can be arranged for home or office. Caregiver education services are offered at no cost.

Contact Crystal Desjardins, First Link® Coordinator, at [email protected] or 519-974-2220 ext. 231 for more information.

For healthcare providers

The Alzheimer Society of Windsor & Essex County supports the ongoing learning and education of healthcare providers who are dedicated to helping people with Alzheimer’s and other dementias.

Check out our section for healthcare providers.

More resources on dementia

Across Canada, the Alzheimer Society offers resources for people living with dementia, caregivers, families, healthcare providers and first responders.

For a full list of helpful resources, visit our online resource library.

Referral services

If you are concerned that you may have dementia, or have been recently diagnosed and are unsure what your next step is, the Alzheimer Society of Windsor & Essex County can help you get the information you need.

Click here for the: REFERRAL FORM

Dementia is not a normal part of aging.

  • If you are concerned about any of the early warning signs, go to your doctor.
  • If you don’t receive the help you need, ask to be referred to a specialist. You know your body and you should speak up if you have worries about Alzheimer’s or other dementias.
  • Our list of 10 warning signs can help you identify the signs of dementia.

For help and support with self-referral, contact the Alzheimer Society of Windsor & Essex County at 519-974-2220 or email [email protected].

First Link®

First Link® is an innovative program that connects people who are newly diagnosed with local healthcare providers across Ontario. People living with dementia can receive information about diagnosis, day-to-day living, positive approaches to care and how to prepare for the end of life.

The program also provides individual support and counselling and links people with the disease to other Alzheimer Society programs and services.

Learn more about First Link®.

Individual and group support

We provide a variety of support for people living with Alzheimer's disease and other dementias, caregivers, family members and healthcare providers, whether it is through individual support or a support group.

Find support in Windsor & Essex County.

Public awareness

We provide many learning opportunities for the general public as well as corporate information sessions. Through these opportunities and sessions, you can learn more about dementia and how you can help make our community more dementia-friendly.

Learn more about public awareness in Windsor & Essex County.

Safety services

When Alzheimer's disease and other dementias progress, the person living with the disease has the potential to go missing. This situation presents a serious safety concern, but know that help and support is available.

Finding Your Way®

Finding Your Way® is a website dedicated to helping people living with dementia, their families, caregivers and communities to recognize the risk of going missing, be prepared for incidents of going missing, and ensure that people with dementia can live safely in the community.

Learn more about Finding Your Way®.

MedicAlert® Safely Home®

MedicAlert® Safely Home®is a nationwide service designed to help identify a person living with dementia who has gone missing. The service also ensures that the person returns to their family safe and sound.

MedicAlert® Safely Home® was created through a partnership between MedicAlert Foundation Canada and the Alzheimer Society of Canada.

Learn more about MedicAlert® Safely Home®.

Behavioural Supports Ontario

Behavioural Supports Ontario (BSO) exists to enhance services for older adults with complex responsive behaviours associated with dementia, mental health, addictions and other neurological disorders, providing them with the right care at the right time and in the right place.

Learn more
Career Opp

Day Away Program

The Alzheimer Society of Windsor & Essex County provides a number of programs that offer direct care for persons with dementia, affording much needed caregiver relief to Care Partners.

Learn more
Photo of a group of people sitting in a room listening to a small orchestra.

Find support in Windsor & Essex County

When faced with Alzheimer's disease or related dementias, getting the right help can make all the difference. The Alzheimer Society of Windsor & Essex County offers information, practical advice and support for people living with dementia, including all Partners in Care.

Learn more
Group of people sitting at a dinner table in a restaurant smiling at the camera.

First Link®

First Link® is a referral program designed to help newly diagnosed people with dementia get the help they need as soon as possible.

Learn more
Two males smiling at the camera

Respite Care Program

"I go away for three hours and I come back feeling refreshed and better able to cope. My respite worker is so good with my husband. I have no worries while I'm away." (a care partner)

The Respite Care Program provides temporary in-home relief to the primary caregiver. It allows the caregiver to conduct personal activities with the assurance that the person they are caring for is cared for by a professionally trained respite worker.

Learn more
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