Find support in Durham Region

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We provide lots of support for people with Alzheimer's disease and other dementias, care partners, family members and care providers. Whether the diagnosis is recent, unknown, or longstanding, we are here for you throughout the journey.

Younger woman with her arm around an older woman

**We are now providing individual and group support via phone or online. Please check our Program Guide for updated offerings.**

Individual support

Telephone, online and email support

You can speak with us by phone, or email one of our family support staff if you have specific questions or you wish to have regular ongoing contact.

Due to COVID-19, some in-person services have been temporarily suspended. However, we are always available by phone and email and are now offering many services and programs online! Check back for the most up-to-date information.

Home visits

Arrange to have family support staff visit you in your home or at another convenient location.

Office visits

Arrange to meet family support staff at our Whitby office (NE Corner of Thickson & Stellar Dr.).

Satellite offices in North Durham

Please contact one of our First Link Counsellors at 1-888-301-1106 ext. 5224 or email [email protected] for more information.

Referral to community services

We provide referrals to health-care professionals and support services in our community. We will help you make sense of our often complex health-care system of care and services.

Information packages

You can receive a package by email or mail on a range of topics tailored to your needs, including diagnostic techniques, medications, caregiving issues and treatments.

Weekly Care Partner Social

This gathering is intended to offer support, opportunities to share and help in navigating available resources, while providing social interaction. Sessions are hosted by Family Support staff or qualified volunteers. Each session is limited to 15 participants.

Please email [email protected] com or phone 905-576-2567 ext. 5233 to register.

Care partner support groups

A safe forum to learn and understand how to cope more effectively. Groups are led by trained and competent Family Support staff. There is no charge to attend our support groups or to access counselling and care-navigation services. Each session is limited to 10 participants. Registration required.

To register, please contact Family Support staff directly or email [email protected]
or phone 905-576-2567 ext. 5233.

Care Partner Support Group for Those Supporting Residents in Long-Term Care and Retirement Homes

This support group offers a safe forum to learn and understand how to cope more effectively. This group is led by trained and competent staff and specifically focuses on topics that affect those supporting residents in LTC/RH homes. There is no charge to attend our support groups. Each session is limited to 10 participants.

Registration required via [email protected] or phone 905-576-2567 ext. 5233

View the full list of our care partner support groups.

Other support programs

The Reitman CARERS Group

(CARERS - Coaching, Advocacy, Respite, Education, Relationship, Simulation)

CARERS is an eight-week program for family caregivers of people living with early and mid-stage dementia. An accredited program of the Sinai Health System Reitman Centre CARERS Program, this is a fully integrated, comprehensive dementia-care program.

The focus is on practical skills-based tools and emotional supports needed to provide care for family members with dementia.

For upcoming dates and information, please contact the program lead at 905-576-2567 ext. 5227 to register.

The Reitman TEACH Group

(TEACH — Training, Education and Assistance for Caregiving at Home)


The TEACH program is a five-week program for care partners of persons living with dementia. It is an innovative therapeutic group intervention aimed at providing education and enhancing coping skills of care partners.

For upcoming dates and information, please contact the program lead at 905-576-2567 ext. 5227 to register.

Ready, set, plan

We all need to plan ahead. There may be a time that someone else may suddenly need to help care for you, such as if your care partner were to become sick.

If and when this happens, filling out the information below and keeping it updated with any changes will help. You are encouraged to share this plan with a family member, friend or neighbour you trust or at least to let them know of the existence of this plan and where it can be found.

Download your fillable copy for care partner absence (for persons living with dementia).

Download your fillable copy (for care partners).

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