Support by phone

The Ontario Dementia Network and the Alzheimer Society of Ontario have been working with Telehealth Ontario to help family caregivers prevent crises when regular services are closed, on evenings and weekends. 

The free service is available 24/7 by dialing 1-866-797-0000.

Families and friends provide most of the care for the 200,000 Ontario seniors with dementia. They play a critical role as part of the caregiving team, yet they have no one to call for reassurance, information, symptom management, and anxiety relief after business hours.

The free telephone service, which gives access to educated nurses for all Ontarians who need health advice, has reviewed and strengthened its service to provide specific support and information to caregivers of people with dementia at night and on weekends, when regular services are closed. During regular business hours, calls will be redirected to the Local Alzheimer Society. 

The after-hours access to support and advice is another initiative the Alzheimer Society is thrilled to be able to support thanks to our donors.

To find out more about how to manage issues that arise while caregiving like stress, visit living with dementia. 

Last Updated: 11/08/2017