If you're a care partner in need of after hours, non-emergency support, call Telehealth Ontario at 1-866-797-0000 or Toll-free TTY at 1-866-797-0007.
If you are in an emergency situation, please call 911 immediately.
Support by Phone
Families and friends provide most of the care for the 240,000 Ontario seniors with dementia. They play a critical role as part of the caregiving team, yet they may have no one to call for reassurance, information, symptom management, and anxiety relief after business hours.
Telehealth Ontario can help family care partners by connecting people to Registered Nurses by phone who can provide those answers, information, and advice related to areas of health when regular services are closed on evenings and weekends.
The free service is available 24 hours a day, seven days a week by dialing 1-866-797-0000 or Toll-free TTY: 1-866-797-0007.
The service is provided in both English and French, with translation support for some other languages.
Telethealth Ontario is not intended to provide emergency support. If you are in an emergency situation, dial 911 to have an ambulance or other emergency response sent out and to get emergency first aid instructions by phone.