Project phases

Phase 1

The culmination of the first phase of this initiative was the launch in 2011 of the document, Guidelines for Care: Person-centred care of people with dementia living in care homes (January 2011). This document summarizes current evidence-based guidelines for care of people with dementia living in long- term care.

This document has also served as a platform for Phase 2 of this initiative to help guide our work to better understand how person-centred care can be practiced on a daily basis in long-term care homes in Canada.

Phase 2

A Steering Committee, including representatives from the long-term care industry, was formed to help guide this second phase of the initiative. Its members demonstrated expertise in, and commitment to, improving the quality of life of individuals with dementia living in long-term care homes.

Exploratory qualitative research

A plan was developed and executed to conduct research in six long-term care homes located across Canada. They were selected on the belief that they are providing elements of leading-practice, person-centred care to their residents with dementia. While they are by no means the only long-term care homes practicing a person-centred approach, they kindly allowed the Alzheimer Society of Canada to learn from their experience.

To learn more about this qualitative research, read the overview or the six full reports, one for each long-term care home studied:

Download PDFDelta View Life Enrichment Centres (87 pages)
Download PDFFenelon Court by Revera (32 pages)
Download PDFDonald Berman Maimonides Geriatric Centre (51 pages)
Download PDFNorthwood at the Harbour In Care Living (70 pages)
Download PDFSherbrooke Community Centre (50 pages)
Download PDFUnion Villa Long Term Care Home (18 pages)

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Phase 3

The Alzheimer Society of Canada will expand the scope of the culture change initiative to include other settings in the healthcare continuum. In partnership with the Older Adult Hospital Readiness research team from the University of Alberta work has begun to address the acute care environment.

Acute care / Emergency department:


Older adults are the primary users of hospital services in Canada. This population encounters the hospital environment either through the pre-planned and booked route, or through an emergency department visit. Dementia further complicates the experience of being an older person in hospital.

What are we doing?

The Alzheimer Society of Canada and Older Adult Hospital Readiness (OAHR) Research Program Team have partnered to:
  • make acute care settings a dementia-friendly environment
  • promote safe hospital care for people with dementia
  • raise awareness that people with dementia and their caregivers are part of the care team
  • support people with dementia and their caregivers to have positive emergency department and hospital visits, regardless of where they live in Canada

This partnership will improve emergency care to people with dementia and their caregivers by promoting safety and reducing harm. Plans are underway to understand and improve inpatient experiences.

Last Updated: 11/08/2017