First Link® Dementia Helpline
The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Get the support you need, when you need it. Calling the Helpline has all the benefits of a referral from your health-care provider.
If you have questions about Alzheimer’s disease or other dementias, call the Alzheimer Society of B.C.'s First Link® Dementia Helpline for information and support (toll-free in B.C. only):
- English: 1-800-936-6033 (Monday to Friday, 9 a.m. to 8 p.m.)
- Cantonese and Mandarin: 1-833-674-5007 (Monday to Friday, 9 a.m. to 4 p.m.)
- Punjabi, Hindi and Urdu: 1-833-674-5003 (Monday to Friday, 9 a.m. to 4 p.m.)
For callers outside of B.C., please call 604-681-8651. Note: Standard rates may apply for calls.
About the First Link® Dementia Helpline
The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Helpline staff give people the support they need, when they need it.
Through our First Link® Dementia Helpline, some of the topics you can learn about include:
- General information about dementia.
- Getting the diagnosis.
- Progression of the disease, including its effect on communication and behaviour.
- Personal planning.
- Maintaining independence.
- Providing care and support.
- Resources available in your community, including support groups and upcoming education workshops.
- Information about making your organization or community dementia friendly.
Every call to the helpline is confidential. Review our privacy statement.
Download our First Link® brochures for people affected by dementia or health-care providers.
First Link® Yukon Dementia Helpline
The First Link Yukon Dementia Helpline (toll-free) is now available to people living in the Yukon who have questions about dementia and memory loss:
- English: 1-888-852-2579 (Monday to Friday, 10 a.m. to 8 p.m.)
Learn more about the dementia support services in the Yukon.