First Link® Dementia Helpline
The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Get the support you need, when you need it. Calling the Helpline has all the benefits of a referral from your health-care provider.
Please note that our First Link® Dementia Helpline will be closed on Wednesday, November 4. Regular service will resume on Thursday, November 5. Thank you for your understanding.
If you have questions about Alzheimer’s disease or other dementias, call the Alzheimer Society of BC and Yukon's First Link® Dementia Helpline at 1-800-936-6033 for information and support (toll-free in Canada-wide):
Service is available Monday to Friday:
- English (9 a.m. to 8 p.m.)
- Punjabi, Hindi, Urdu, Cantonese and Mandarin (9 a.m. to 4 p.m.).
For callers outside of BC or the Yukon, please call 604-681-8651. Note: Standard rates may apply for calls.
About the First Link® Dementia Helpline
The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Helpline staff give people the support they need, when they need it.
Through our First Link® Dementia Helpline, some of the topics you can learn about include:
- General information about dementia.
- Getting the diagnosis.
- Progression of the disease, including its effect on communication and behaviour.
- Personal planning.
- Maintaining independence.
- Providing care and support.
- Resources available in your community, including support groups and upcoming education workshops.
- Information about making your organization or community dementia friendly.
Every call to the helpline is confidential. Review our privacy statement.
Download our First Link® brochures for people affected by dementia or health-care providers.