Health-care provider webinar | How you say it matters: Strategies for strengthening communication with family caregivers

British Columbia
Fri, Mar 26, 10:00 am - 10:45 am
Online:

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This webinar is an opportunity for health-care providers to refine their communication skills and discuss ways to build strong partnerships with families.

Good communication between health-care providers and family caregivers is an essential ingredient for an effective care team. The COVID-19 pandemic has impacted the different ways that health-care providers communicate.

In this webinar, the Alzheimer Society of B.C. and Family Caregivers of BC will share helpful strategies that health-care providers can use to strengthen communication with family caregivers, while Erin Beaudoin (CEO, Eden Gardens) offers the experiences and perspectives from the long-term care sector. This webinar is an opportunity for health-care providers to refine their communication skills and discuss ways to build strong partnerships with families.

What you will learn from this 45-minute webinar:

  • The importance of communication between health-care providers and family caregivers.
  • How to recognize burnout in yourself or your colleagues, and in family caregivers.
  • Tools to help you strengthen your communication skills.
  • Self-care strategies that can support you in managing difficult conversations.

Both the Alzheimer Society of B.C. and Family Caregivers of BC deliver education for health-care providers to ensure they have the skills and confidence to support people in their care, informed by the voices of lived experience, to promote person-centered care and the importance of care teams.   

Please note: This webinar is designed specifically for health-care providers and includes resources suited to meet their needs. If you are a family caregiver, call the First Link® Dementia Helpline for family resources:

  • English: 1-800-936-6033 (Monday to Friday, 8 a.m. to 8 p.m.)
  • Cantonese/Mandarin: 1-833-674-5007 (Monday to Friday, 8 a.m. to 4 p.m.)
  • Punjabi: 1-833-674-5003 (Monday to Friday, 8 a.m. to 4 p.m.)

Registration: Click here to register for the session hosted by Zoom