COVID-19 and how we can help

As COVID-19 continues to evolve here in B.C. and around the world, it's our priority to make sure anyone affected by dementia feels connected and supported. Learn about the programs and resources available, share your experience, and hear stories from people affected by dementia during COVID-19.

Woman putting on a mask.

First Link® Dementia Helpline

The First Link® Dementia Helpline provides people living with dementia, their caregivers, health-care providers and the general public with information and guidance on dementia and memory loss.

We have extended the hours of our Helpline, which are now open from 9 a.m. to 8 p.m. to provide evening service in English. Our Mandarin, Cantonese and Punjabi support will continue to be available between 9 a.m. and 4 p.m., Monday through Friday. Call us:

  • English: 1-800-936-6033
  • Cantonese and Mandarin: 1-833-674-5007
  • Punjabi: 1-833-674-5003

Dementia education

Weekly webinars

We have increased the frequency of our dementia education webinars, offering them weekly instead of monthly. The webinars are free to access and provide an opportunity each week to learn and have your questions answered by our specialist staff. View and subscribe to our upcoming webinars here.

Recorded videos

Previous webinar topics are available 24/7 on our recorded videos page. For topics that may be of particular help at this time, please view our "Support during COVID-19" video playlist.

Virtual support groups

We offer virtual support groups for care partners and people living with early symptoms of dementia across the province. Learn, laugh and help others through mutual understanding. Click here to learn more.

If you are interested in participating in a virtual support group, please call the First Link® Dementia Helpline at 1-800-936-6033.

COVID-19 resources

We have created a catalogue of COVID-19 related resources for people living with dementia, caregivers and health-care providers. For more information on this topic and for one-to-one support, call our First Link® Dementia Helpline at 1-800-936-6033.

Dementia in the days of COVID-19 stories

Caregivers, people living with dementia and volunteers have kindly shared their everyday challenges, successes and words of encouragement as a part of our “Dementia in the days of COVID-19” series.

Read the series at:

First Link® Dementia Helpline

The First Link® Dementia Helpline is for anyone affected by dementia, whether professionally or personally. Get the support you need, when you need it. Calling the Helpline has all the benefits of a referral from your health-care provider.

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Helpline volunteer dressed in blue at the laptop, smiling at the screen.


Learn about dementia from anywhere by participating in one of our live webinars – all you need is a computer, tablet or phone!

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On-demand content

We host regular webinars on a range of topics related to living with dementia. You can access a selection of videos from previous webinars divided by theme.

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On-demand content

Support groups

Dementia can leave those with the disease and their care partners feeling isolated. However, you are not alone. There are other people to share the journey with you. Learn about the Family Caregiver and Early Stage support groups we offer across B.C.

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support group discussion in progress