COVID-19 and dementia

As the COVID-19 (coronavirus) continues to evolve here in British Columbia and around the world, it's our priority to make sure we continue to provide our programs and services for people living with dementia and their caregivers – and to ensure that anyone affected by dementia feels connected and supported. On this page you can find:

For updates on the IG Wealth Management Walk for Alzheimer’s, click here.

How we can help

First Link® Dementia Helpline

The First Link® Dementia Helpline provides people living with dementia, their caregivers, health-care providers and the general public with information and guidance on dementia and memory loss.

We have extended the hours of our Helpline, which are now open from 9 a.m. to 8 p.m. to provide evening service in English. Our Mandarin, Cantonese and Punjabi support will continue to be available between 9 a.m. and 4 p.m., Monday through Friday. Call us:

  • English: 1-800-936-6033
  • Cantonese and Mandarin: 1-833-674-5007
  • Punjabi: 1-833-674-5003


Connect with dementia support and knowledge from anywhere through our webinars.

Upcoming live webinars:

Accessing care services during COVID-19
Wednesday, May 272 p.m. (60 minutes)
Learn strategies for navigating changes in accessing services and how to get the most out of your interactions with care providers.  

Click this link to register or join.

Virtual visits: Making the most of video calling
Wednesday, June 32 p.m. (45 minutes)
Explore strategies to maximize success when video calling family members and friends.  

Click this link to register or join.

Recorded webinars

Available 24/7 through our website. Previous topics that may be of particular help include:

Visit for more details on all our upcoming webinars and to access the full webinar archive.

COVID-19 resources

Last Updated: 05/25/2020