COVID-19 and dementia

As the COVID-19 (coronavirus) continues to evolve here in British Columbia and around the world, it's our priority to make sure we continue to provide our programs and services for people living with dementia and their caregivers – and to ensure that anyone affected by dementia feels connected and supported. On this page you can find:

First Link® Dementia Helpline

The First Link® Dementia Helpline provides people living with dementia, their caregivers, health-care providers and the general public with information and guidance on dementia and memory loss.

We have extended the hours of our Helpline, which are now open from 9 a.m. to 8 p.m. to provide evening service in English. Our Mandarin, Cantonese and Punjabi support will continue to be available between 9 a.m. and 4 p.m., Monday through Friday. Call us:

  • English: 1-800-936-6033
  • Cantonese and Mandarin: 1-833-674-5007
  • Punjabi: 1-833-674-5003

Weekly dementia education webinars

We have increased the frequency of our dementia education webinars, offering them weekly instead of monthly. The webinars are free to access and provide an opportunity each week to learn and have your questions answered by our specialist staff.

Upcoming live webinars:

Understanding dementia
Wednesday, August 122 p.m. (60 minutes)
Learn how dementia affects the individual's brain and behaviour, as well as the disease's impact on family.

Click this link to register or join.

Recorded webinars

Previous webinar topics are available 24/7 on our recorded videos page. For topics that may be of particular help at this time, please view our "Support during COVID-19" video playlist.

COVID-19 resources

We have created a catalogue of COVID-19 related resources for people living with dementia, caregivers and health-care providers. For more information on this topic and for one-to-one support, call our First Link® Dementia Helpline at 1-800-936-6033.

Tell us your experience of COVID-19

We want to learn more about the impact COVID-19 has had on people affected by dementia and health-care workers to improve our First Link® dementia support, as well as our resources for health-care providers. As such, we are asking for feedback through two surveys that can help inform the programs and services that we offer. You can read more about the surveys here, or take part by following the links below:

Dementia in the days of COVID-19 stories

Caregivers, people living with dementia and volunteers have kindly shared their everyday challenges, successes and words of encouragement as a part of our “Dementia in the days of COVID-19” series. Read the series at:

Funded in part by the Government of Canada’s New Horizons for Seniors Program.

Last Updated: 08/10/2020