COVID-19 and dementia

As the COVID-19 (coronavirus) continues to evolve here in British Columbia and around the world, it's our priority to make sure we continue to provide our programs and services for people living with dementia and their caregivers – and to ensure that anyone affected by dementia feels connected and supported. On this page you can find:

First Link® Dementia Helpline

The First Link® Dementia Helpline provides people living with dementia, their caregivers, health-care providers and the general public with information and guidance on dementia and memory loss.

We have extended the hours of our Helpline, which are now open from 9 a.m. to 8 p.m. to provide evening service in English. Our Mandarin, Cantonese and Punjabi support will continue to be available between 9 a.m. and 4 p.m., Monday through Friday. Call us:

  • English: 1-800-936-6033
  • Cantonese and Mandarin: 1-833-674-5007
  • Punjabi: 1-833-674-5003

Weekly dementia education webinars

We have increased the frequency of our dementia education webinars, offering them weekly instead of monthly. The webinars are free to access and provide an opportunity each week to learn and have your questions answered by our specialist staff.

Upcoming live webinars:

Building caregiver resiliency: Staying Healthy
Wednesday, September 22 p.m. (45 minutes)
Strategies to positively manage caregiver stress and build resilience. For caregivers.
Click this link to register or join.

Activities to do at home
Wednesday, September 92 p.m. (60 minutes)
The benefits of meaningful home-based activities for families affected by dementia.
Click this link to register or join.

Prepare for tomorrow: health-care, legal and financial plans
Wednesday, September 162 p.m. (60 minutes)
Plan now, before dementia affects the ability to communicate. Learn how to begin early legal, health-care and financial planning to prepare for your future.
Click this link to register or join.

Responsive behaviours in a changing environment
Wednesday, September 232 p.m. (60 minutes)
Explore possible reasons for our own reactivity these days and learn some coping strategies.
Click this link to register or join.

View and subscribe to our upcoming webinars here.

Recorded webinars

Previous webinar topics are available 24/7 on our recorded videos page. For topics that may be of particular help at this time, please view our "Support during COVID-19" video playlist.

Tele-support groups

We offer tele-support groups for care partners and people living with early-stage dementia across the province. Learn, laugh and help others through mutual understanding.

If you are interested in participating in a tele-support group, please call the First Link® Dementia Helpline at 1-800-936-6033.

COVID-19 resources

We have created a catalogue of COVID-19 related resources for people living with dementia, caregivers and health-care providers. For more information on this topic and for one-to-one support, call our First Link® Dementia Helpline at 1-800-936-6033.

Tell us your experience of COVID-19

We want to learn more about the impact COVID-19 has had on people affected by dementia and health-care workers to improve our First Link® dementia support, as well as our resources for health-care providers. As such, we are asking for feedback through two surveys that can help inform the programs and services that we offer. You can read more about the surveys here, or take part by following the links below:

Dementia in the days of COVID-19 stories

Caregivers, people living with dementia and volunteers have kindly shared their everyday challenges, successes and words of encouragement as a part of our “Dementia in the days of COVID-19” series. Read the series at:

Funded in part by the Government of Canada’s New Horizons for Seniors Program.

Last Updated: 08/26/2020